@article{Chessell02,
  title      = {Extending the concept of transaction compensation},
  volume     = {41},
  ISSN       = {0018-8670},
  DOI        = {10.1147/sj.414.0743},
  number     = {4},
  journal    = {IBM Systems Journal},
  publisher  = {IBM},
  author     = {Chessell, M. and Griffin, C. and Vines, D. and Butler, M. and Ferreira, C. and Henderson, P.},
  year       = {2002},
  pages      = {743–758},
}